This policy explains how Fvtvre Ltd, a company registered in England and Wales (company number 12130505), whose registered office is at 3rd Floor, 86-90 Paul Street, London EC2A 4NE, trading as PropX (“PropX”, “we”, “us”) uses personal data in connection with the PropX apps and websites, the PropX mobile apps, the partner API and integrations (the “Platform”). It is written for the UK and reflects the UK GDPR and the Data Protection Act 2018.
We are registered with the Information Commissioner’s Office as a data controller under registration reference ZC267937.
Contact us about privacy at privacy@propx.uk.
We are the controller of personal data when we decide why and how it is used: for example, for landlords and tenants who use PropX directly, for the people who contact us, for our own marketing, and for running and securing the Platform.
When a letting agency uses PropX to manage its landlords’ properties and tenancies, the agency decides how that data is used and we process it on the agency’s behalf, as its processor. The agency’s own privacy notice applies to that data, and requests about it are best made to the agency; we will pass on any we receive.
When an agency brings its existing portfolio into PropX it gives us each landlord’s name, email address and phone number before those landlords have used PropX themselves. The agency is responsible for having the right to do that under its own agreement with them, and it confirms that it does when it uses the import. We write to each landlord to tell them their agent has listed their properties with us, to let them confirm or dispute it, and to ask whether the agent may sign inspection reports on their behalf. If a landlord does not confirm within three months, we remove their name, email address and phone number; see “How long we keep it”.
We do not process payment card numbers; Stripe does.
Most of it comes from you. Some comes from others: a landlord or agent may give us a tenant’s contact details so a visit can be arranged or a report shared; an agency adds its team members; and a connected service such as Xero tells us the name of the account you connected. For outreach to letting agencies, we use public sources: the agency’s own website, Google Places listings and the Companies House register. We do not use property portals or Land Registry ownership data for outreach.
| Purpose | Lawful basis |
|---|---|
| Providing the Platform to account holders: inspections, reports, records, reminders, the agency portal, API and integrations | Contract |
| Contacting tenants and other parties to arrange visits and share reports on behalf of a landlord who uses PropX directly | Legitimate interests: the landlord’s and tenant’s interest in the tenancy being managed properly |
| Processing data for letting agencies | We act on the agency’s instructions; the agency decides its lawful basis |
| Keeping the Platform secure, preventing fraud and fixing errors | Legitimate interests |
| Improving our own inspection and condition-scoring models using inspection photographs and their condition ratings (see section 6) | Legitimate interests, with a right to object |
| Our own records of how the Platform is used, to run it and improve it. These are kept on our servers and nothing is stored on your device for them | Legitimate interests, with a right to object |
| Third-party analytics and in-app guides (Pendo, Google Analytics), which store an identifier on your device | Consent, which you can withdraw at any time |
| Contacting letting agencies about PropX by email | Legitimate interests. We email only companies and other corporate bodies without prior consent, identify ourselves, and stop when asked. Sole traders and partnerships are not emailed without consent |
| Keeping accounting records and responding to lawful requests | Legal obligation |
We use AI services from Anthropic and Google to suggest condition descriptions from photographs, transcribe voice notes, draft report text, read dates from uploaded documents and draft some of our own emails. These providers process the data to return a result to us under their business terms. We use their paid services, which do not permit them to use your data to train their models or have it read by their staff.
We use inspection photographs, together with their condition ratings, to build and improve our own inspection and condition-scoring models. We do not sell them and we do not give them to anyone else for training. We leave out any photograph that appears to contain a person.
You can stop this at any time. In the app, go to Account, then Data and privacy, and turn off Improving condition scoring; or email privacy@propx.uk. The setting covers the photographs you took, so each person decides for their own: a landlord cannot decide it for a tenant, and a tenant cannot decide it for a landlord. Turning it off also removes photographs you have already taken from future training. A model we have already trained cannot have a single photograph taken back out of it, which is why the setting is where you can find it.
We do not make decisions about you that have legal or similarly significant effects based solely on automated processing. AI suggestions are reviewed by a person before they are relied on, and dates read from documents are used only once a person confirms them.
We do not sell personal data. We share it:
| Supplier | What for | Where |
|---|---|---|
| Google Cloud and Firebase | Hosting the Platform; sign-in; storing inspection photographs, voice notes and documents; Cloud Vision and Gemini for photo analysis and voice-note transcription; Google Places for finding agency business listings | United Kingdom (London) for hosting and storage. Sign-in and AI services may process data in the US |
| Google Workspace | PropX’s own email, including replies to enquiries | US and EU |
| Neon | The main database: accounts, properties, tenancies, inspections and records | United Kingdom (AWS London) |
| Anthropic | Claude AI: suggesting condition descriptions from photographs, drafting report text, reading dates from documents, drafting PropX’s own emails | US |
| Twilio SendGrid | Sending email, such as invitations, visit notices and reports | US |
| Twilio | Sending text messages, such as visit notices | US |
| Formspree | Delivering the contact form on get-propx.com, which carries the name, email address and message typed into it | US |
| Stripe | Taking payments | EU and US |
| Sentry | Error monitoring, with IP addresses and credentials excluded | Germany |
| Pendo | Product analytics in the landlord and tenant app, only if you accept analytics cookies | US |
| Google Analytics | Visitor analytics on get-propx.com, only if you accept analytics cookies | US |
Services an agency chooses to connect, currently Xero, QuickBooks Online (Intuit), Google Drive, Dropbox, Slack and Zapier, are not our suppliers: we send them data only at the agency’s instruction, and their own privacy terms then apply.
Our main database and file storage are in the United Kingdom. Some suppliers process data in the US or the EU. Where data leaves the UK we rely on UK adequacy regulations where they apply, or on the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, alongside each supplier’s data processing terms.
Backups are separate from the records above. We keep database backups for up to 35 days with our database provider and for up to 90 days in our own storage in the United Kingdom, and photographs stay recoverable for 35 days after they are deleted. If you ask us to erase your data we do that in the live Platform straight away. Copies inside a backup go when that backup rotates out, and are not used for anything else in the meantime.
Where an agency is the controller, it decides retention and we delete data at its instruction or when our contract with it ends.
Data is encrypted in transit (TLS 1.2 or later) and at rest. Credentials for connected services are additionally encrypted with AES-256 before they are stored; API keys are stored only in scrambled (hashed) form; webhook deliveries are signed so the receiver can check they came from us. Agency admins, who can connect accounting software and create API keys, pass a second step when they sign in: a code from an authenticator app or a code sent to their email. Access is role-based, production access is logged, secrets are kept in Google Secret Manager, and error reports exclude IP addresses and credentials.
You can ask for access to your personal data, and for it to be corrected, erased, restricted or given to you in a portable form. You can object to processing based on legitimate interests, including model training and outreach, and withdraw consent at any time. Some rights have exceptions, for example where we must keep records by law.
Email privacy@propx.uk. We will respond within one month. If you are unhappy with our response you can complain to the Information Commissioner’s Office at ico.org.uk.
We use essential cookies and similar storage to keep you signed in and the Platform secure. With your consent we also use analytics cookies: Google Analytics on get-propx.com, and Pendo in the landlord and tenant app. They are off until you accept, and you can change your choice at any time. We do not use advertising or cross-site tracking cookies. Separately, we keep our own records of how the Platform is used on our servers; these need no cookie and store nothing on your device, and section 5 gives the basis for them.
The Platform is not intended for anyone under 18. A tenancy record may name a child as an occupant where a landlord or agent includes them; that information is used only for managing the tenancy.
We will update this policy when what we do changes, and change the date at the top. We will tell account holders about significant changes by email or in the Platform.
These terms are an agreement between you and Fvtvre Ltd, a company registered in England and Wales (company number 12130505), whose registered office is at 3rd Floor, 86-90 Paul Street, London EC2A 4NE, trading as PropX (“PropX”, “we”, “us”). They apply to the PropX apps and websites, including app.propx.uk, partner.propx.uk, get-propx.com and their beta addresses at beta-propx.com, the PropX mobile apps, the PropX partner API and the integrations described below (together, the “Platform”).
By creating an account or using the Platform you agree to these terms and confirm you have read our Privacy Policy. If you use the Platform on behalf of a business, such as a letting agency, you confirm you are authorised to accept these terms for it, and “you” includes that business.
If you are using the Platform as a consumer, nothing in these terms affects your statutory rights.
PropX is software for the UK private rented sector. It is used to:
PropX is a technology platform. We are not a letting agent, solicitor, surveyor or deposit protection scheme, and nothing on the Platform is legal, financial or professional advice. PropX records dates and facts that you or other users provide; it does not state whether a property, a tenancy or a person complies with the law, and it does not decide disputes between landlords, tenants and agents, including disputes about access or deposits.
You must be at least 18 and able to enter into a binding contract to create an account. The information you give us must be accurate and kept up to date.
Keep your sign-in details confidential. You are responsible for activity under your account unless it results from our failure to keep the Platform secure. Tell us straight away at support@propx.uk if you think someone else has used your account.
Where a letting agency uses the Platform, the agency is our customer. The agency’s administrators decide who joins its team and what each person can do, and manage its API keys, webhooks and integrations. The agency is responsible for the actions of its team members on the Platform.
An agency sees a landlord’s properties only while that landlord has granted it access, and a landlord can withdraw access at any time. The agency must meet the legal requirements that apply to its business, including any redress scheme and client money protection requirements.
Where an agency uses the Platform to handle personal data about its landlords, tenants and others, the agency decides how that data is used and PropX processes it on the agency’s behalf, as set out in our Privacy Policy.
You must use the Platform lawfully and only for genuine residential lettings activity. You must not:
We may suspend access if we reasonably believe these rules have been broken, and will tell you why unless the law or security prevents it.
You are responsible for what you record: the accuracy of an inspection, the photographs and notes taken, and the documents you upload. An inspection report records what was observed at the time it was made. Other parties may comment on a report before signing it off.
Legal obligations stay with the people they belong to. For example, protecting a tenancy deposit in a government-approved scheme and serving the prescribed information, giving the correct notice before a visit, carrying out Right to Rent checks and keeping safety certificates current remain the responsibility of the landlord or the agent acting for them. PropX reminders are a convenience and are not a substitute for meeting those obligations.
When you upload a certificate, PropX may read the issue and expiry dates from the document and propose them to you. Proposed dates are not used until you confirm them, and you can instead enter them yourself or have them worked out from the issue date. PropX does not verify that a document is genuine or that the work it describes was carried out.
Some features use AI, including suggesting condition descriptions from photographs, transcribing voice notes, drafting report text and reading dates from documents. AI output is a suggestion for a person to review: it is not a legal determination, valuation or professional opinion, and you are responsible for checking it before relying on it.
How photographs and other data are used by AI providers, and our own use of inspection photographs to improve our models, is described in our Privacy Policy.
An agency’s administrators can create API keys for the agency and choose what each key may do. An agency API key belongs to the agency, not to the person who created it. You must keep keys secret, give each system only the permissions it needs, and revoke a key you no longer use or think has been exposed. You are responsible for all requests made with your keys.
Webhooks send details of events to addresses you choose. You are responsible for the security of those addresses and should check the signature on each delivery. Data you receive through the API or webhooks is then held in your own systems, and you are responsible for it under data protection law.
We apply rate limits and may suspend a key that is misused or puts the Platform at risk. We will give reasonable notice before making changes that break existing use of the API, except where a change is needed urgently for security.
An agency’s administrators can connect the Platform to other services, currently Xero, QuickBooks Online, Google Drive, Dropbox, Slack and Zapier. By connecting a service you instruct us to act on your behalf within the permissions you grant to that service, for example to:
Each connected service is provided by its own supplier under its own terms, which apply to your use of it. We are not responsible for those services, their availability or what they do with data once it has been sent at your instruction.
You can disconnect a service at any time from the Integrations page, or from within the service itself. When you disconnect, we delete the access credentials we hold for it and cancel any work not yet done. Data already sent to the service stays there under your arrangement with its supplier.
You keep ownership of the content you upload. You give us permission to store, copy, process and display it as needed to run the Platform for you and the people you share it with, and as described in our Privacy Policy.
If you bring an existing portfolio into PropX, you are giving us personal data about people who have not yet used the Platform, usually your landlords. You confirm that your agreement with them allows you to do so, and that the details you give us are accurate and up to date. We will write to each of them to say you have listed their properties, to let them confirm or dispute it, and to ask whether you may sign inspection reports on their behalf. If a landlord does not confirm within three months we remove their contact details from the Platform, as set out in our Privacy Policy; your properties, tenancies and reports are unaffected.
The Platform, its software and the PropX name and branding belong to us or our licensors. You may not copy, modify or reverse engineer them except as the law allows.
Some features are paid for. Prices are shown before you are charged and are in pounds sterling, including VAT where it applies. Payments are handled by Stripe; we do not see or store your full card details. We will give at least 30 days’ notice of a price change for an existing plan.
We work to keep the Platform available and secure, but we do not promise it will always be available or free of errors. Features we describe as being in beta, rolling out or invite only may change or be withdrawn. We may change the Platform over time; where a change significantly reduces what you have paid for, we will tell you in advance.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.
Subject to that, we are not liable for loss of profits, business, revenue or data, or for any indirect or consequential loss. Our total liability to a business customer in any 12-month period is limited to the fees it paid us in the 12 months before the claim arose.
If you are a consumer, we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but not for loss that was not foreseeable. We only supply the Platform for domestic and private use to consumers, and are not liable to consumers for business losses.
You can close your account at any time by contacting support@propx.uk. We may suspend or close an account that breaks these terms, where we reasonably suspect fraud, or where continued access puts the Platform or other users at risk. Before closing an account for reasons other than a serious breach, we will give notice and a chance to export your data.
After an account is closed we keep and then delete data as described in our Privacy Policy. Reports that have been shared with other parties to a tenancy remain available to them.
We may update these terms. We will give at least 30 days’ notice of material changes by email or in the Platform. If you do not agree to the changes you can close your account before they take effect.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts. Please contact legal@propx.uk first so we can try to resolve any complaint informally.
Terms: legal@propx.uk. Privacy: privacy@propx.uk. Support: support@propx.uk.
This policy explains how Fvtvre Ltd, a company registered in England and Wales (company number 12130505), whose registered office is at 3rd Floor, 86-90 Paul Street, London EC2A 4NE, trading as PropX (“PropX”, “we”) uses personal data when the Platform is used for properties in the Kingdom of Saudi Arabia, in line with the Personal Data Protection Law (PDPL) and its regulations. Contact: privacy@propx.uk. Where a brokerage uses PropX to manage its clients’ data, the brokerage decides how that data is used and we process it on its behalf.
توضح هذه السياسة كيف تستخدم Fvtvre Ltd، شركة مسجلة في إنجلترا وويلز (رقم الشركة 12130505)، ومقرها المسجل في 3rd Floor, 86-90 Paul Street, London EC2A 4NE، وتعمل تحت الاسم التجاري PropX ("PropX") البيانات الشخصية عند استخدام المنصة لعقارات في المملكة العربية السعودية، وفقاً لنظام حماية البيانات الشخصية ولوائحه. للتواصل: privacy@propx.uk. وعندما يستخدم مكتب وساطة منصة PropX لإدارة بيانات عملائه، يحدد المكتب طريقة استخدام تلك البيانات ونعالجها نيابة عنه.
We collect account details (name, email, phone, role); property and tenancy details, including the national ID or Iqama number of tenancy parties where needed for Ejar records; inspection photographs, voice notes, notes, condition ratings and sign-offs; documents and their dates; visit arrangements and messages; brokerage team, API usage and integration records; and technical and, with consent, analytics data. We use it to provide the Platform, arrange visits and share reports, keep the Platform secure, improve our own inspection models, and meet legal obligations. National ID and Iqama numbers are masked on screen, never written to logs and removed from error reports.
نجمع بيانات الحساب (الاسم والبريد الإلكتروني ورقم الجوال والدور)؛ وبيانات العقار والعقد، بما في ذلك رقم الهوية الوطنية أو الإقامة لأطراف العقد عند الحاجة لسجلات منصة إيجار؛ وصور المعاينة والملاحظات الصوتية والملاحظات وتقييمات الحالة والاعتمادات؛ والمستندات وتواريخها؛ ومواعيد الزيارات والرسائل المتعلقة بها؛ وبيانات فريق مكتب الوساطة واستخدام واجهة البرمجة وسجلات التكاملات؛ والبيانات التقنية، وبيانات التحليلات بعد موافقتك. ونستخدمها لتقديم المنصة، وترتيب الزيارات ومشاركة التقارير، والحفاظ على أمان المنصة، وتحسين نماذج المعاينة الخاصة بنا، والوفاء بالالتزامات النظامية. وتظهر أرقام الهوية والإقامة مخفية جزئياً على الشاشة، ولا تُسجَّل في السجلات التقنية، وتُحذف من تقارير الأخطاء.
AI services from Anthropic and Google process photographs, voice notes and documents to return suggestions to us, under business terms that do not allow them to train their models on the data. We use inspection photographs and their condition ratings to improve our own models; we do not sell them or give them to others for training, and we leave out any photograph that appears to contain a person. You can turn this off for the photographs you took under Account, then Data and privacy, or by emailing privacy@propx.uk. No decision with legal effect on you is made solely by automated means.
تعالج خدمات الذكاء الاصطناعي من Anthropic وGoogle الصور والملاحظات الصوتية والمستندات لتزويدنا بالاقتراحات، بموجب شروط تجارية لا تسمح لها بتدريب نماذجها على هذه البيانات. وقد نستخدم صور المعاينة وتقييمات حالتها لتحسين نماذجنا الخاصة، ولا نبيعها ولا نقدمها لغيرنا لأغراض التدريب، ويمكنك طلب استبعاد صورك بمراسلة privacy@propx.uk. ولا يُتخذ أي قرار ذي أثر نظامي عليك بوسائل آلية بحتة.
We do not sell personal data. We share it with the other parties to a tenancy where the Platform is used for that purpose; with a brokerage the landlord has granted access to; with a brokerage’s own systems when it connects them through the API, webhooks or an integration; with authorities where the law requires; and with our suppliers under contract: Google Cloud and Firebase (hosting, sign-in, storage, AI services), Google Workspace (our email), Neon (database), Anthropic (AI), Twilio SendGrid (email), Twilio (text messages), Stripe (payments), Sentry (error monitoring) and, with consent, Pendo and Google Analytics.
لا نبيع البيانات الشخصية. ونشاركها مع أطراف العقد الآخرين عند استخدام المنصة لهذا الغرض؛ ومع مكتب الوساطة الذي منحه المالك صلاحية الوصول؛ ومع أنظمة المكتب الخاصة عند ربطها عبر واجهة البرمجة أو خطافات الويب أو التكاملات؛ ومع الجهات المختصة عندما يقتضي النظام ذلك؛ ومع مزودي الخدمة لدينا بموجب عقود: Google Cloud وFirebase (الاستضافة وتسجيل الدخول والتخزين وخدمات الذكاء الاصطناعي)، وGoogle Workspace (بريدنا الإلكتروني)، وNeon (قاعدة البيانات)، وAnthropic (الذكاء الاصطناعي)، وTwilio SendGrid (البريد الإلكتروني)، وTwilio (الرسائل النصية)، وStripe (المدفوعات)، وSentry (مراقبة الأخطاء)، وPendo وGoogle Analytics بعد موافقتك.
Inspection photographs for properties in the Kingdom are stored in a Google Cloud region in the Gulf. Our main database, which holds account, tenancy and identity records, is currently in the United Kingdom, and some suppliers process data in the EU or the US. These transfers take place outside the Kingdom; we rely on the safeguards available under the PDPL transfer regulations and on each supplier’s data processing terms, and we are reviewing in-Kingdom storage for this data.
تُخزَّن صور معاينة العقارات الواقعة في المملكة في منطقة Google Cloud في الخليج. أما قاعدة بياناتنا الرئيسية التي تحتوي على سجلات الحسابات والعقود والهويات فهي حالياً في المملكة المتحدة، ويعالج بعض مزودي الخدمة البيانات في الاتحاد الأوروبي أو الولايات المتحدة. وتتم هذه النقلات خارج المملكة، ونعتمد فيها على الضمانات المتاحة بموجب لائحة نقل البيانات الشخصية خارج المملكة وعلى شروط معالجة البيانات لدى كل مزود، ونعمل على دراسة تخزين هذه البيانات داخل المملكة.
Account data is kept while the account is open and for up to 5 years after it closes; tenancy records and inspection reports for 10 years after completion; credentials for connected services are deleted on disconnection; error reports are deleted after 90 days. Data is encrypted in transit and at rest, credentials for connected services are additionally encrypted, API keys are stored only in hashed form, access to production systems is role-based and logged, and brokerage admins pass a second step when they sign in.
نحتفظ ببيانات الحساب طوال مدة الحساب ولمدة تصل إلى 5 سنوات بعد إغلاقه؛ وبسجلات العقود وتقارير المعاينة لمدة 10 سنوات من انتهائها؛ ونحذف بيانات اعتماد الخدمات المرتبطة عند إلغاء ربطها؛ ونحذف تقارير الأخطاء بعد 90 يوماً. وتُشفَّر البيانات أثناء النقل والتخزين، وتُشفَّر بيانات اعتماد الخدمات المرتبطة تشفيراً إضافياً، وتُحفظ مفاتيح واجهة البرمجة بصيغة مجزأة فقط، ويكون الوصول إلى أنظمة الإنتاج مقيداً بالأدوار ومسجلاً، ويجتاز مسؤولو مكاتب الوساطة خطوة تحقق ثانية عند تسجيل الدخول.
Under the PDPL you can ask to be informed about, access, obtain a copy of, correct and have destroyed your personal data, and withdraw consent. Email privacy@propx.uk. If you are not satisfied you may complain to the Saudi Data and AI Authority (SDAIA). We use essential cookies, and analytics cookies only with your consent. The Platform is not intended for anyone under 18. We will update this policy when what we do changes.
يحق لك بموجب نظام حماية البيانات الشخصية أن تُحاط علماً بمعالجة بياناتك، وأن تصل إليها وتحصل على نسخة منها، وأن تطلب تصحيحها وإتلافها، وأن تسحب موافقتك. راسلنا على privacy@propx.uk. وإذا لم تكن راضياً عن ردنا فيحق لك تقديم شكوى إلى الهيئة السعودية للبيانات والذكاء الاصطناعي (سدايا). نستخدم ملفات تعريف الارتباط الضرورية، ولا نستخدم ملفات التحليلات إلا بموافقتك. والمنصة غير موجهة لمن هم دون 18 عاماً. وسنحدّث هذه السياسة عند تغيّر ممارساتنا.
These terms are an agreement between you and Fvtvre Ltd, a company registered in England and Wales (company number 12130505), whose registered office is at 3rd Floor, 86-90 Paul Street, London EC2A 4NE, trading as PropX (“PropX”, “we”, “us”). They apply to the PropX apps and websites, the PropX mobile apps, the partner API and integrations (together, the “Platform”) when used for properties in the Kingdom of Saudi Arabia. By creating an account or using the Platform you agree to these terms and confirm you have read our Privacy Policy.
هذه الشروط اتفاقية بينك وبين Fvtvre Ltd، شركة مسجلة في إنجلترا وويلز (رقم الشركة 12130505)، ومقرها المسجل في 3rd Floor, 86-90 Paul Street, London EC2A 4NE، وتعمل تحت الاسم التجاري PropX ("PropX" أو "نحن"). وتسري على تطبيقات PropX ومواقعها الإلكترونية وتطبيقاتها للأجهزة المحمولة وواجهة برمجة التطبيقات للشركاء والتكاملات (ويُشار إليها مجتمعةً بـ"المنصة") عند استخدامها لعقارات في المملكة العربية السعودية. بإنشائك حساباً أو استخدامك للمنصة فإنك توافق على هذه الشروط وتقرّ بأنك اطلعت على سياسة الخصوصية.
PropX is software for residential rentals. It is used to record property inspections with photographs, voice notes and condition notes; produce inspection reports for the parties to review and sign off; keep property, tenancy and document records; arrange inspection visits with tenants; record document dates and send reminders; and give real estate brokerages a portal, a partner API and connections to other software.
PropX is a technology platform. We are not a real estate broker, lawyer or valuer, and nothing on the Platform is legal, financial or professional advice. PropX records dates and facts that users provide; it does not state whether a property, a contract or a person complies with the law, and it does not decide disputes between the parties.
PropX برنامج لإدارة الإيجارات السكنية. ويُستخدم لتوثيق معاينات العقارات بالصور والملاحظات الصوتية وملاحظات الحالة، وإعداد تقارير المعاينة ليراجعها الأطراف ويعتمدوها، وحفظ سجلات العقارات والعقود والمستندات، وترتيب مواعيد المعاينة مع المستأجرين، وتسجيل تواريخ المستندات وإرسال التذكيرات، وتزويد مكاتب الوساطة العقارية ببوابة وواجهة برمجة تطبيقات وربط مع برامج أخرى.
PropX منصة تقنية فقط، وليست وسيطاً عقارياً ولا مستشاراً قانونياً ولا مقيّماً، ولا يُعد أي محتوى فيها استشارة قانونية أو مالية أو مهنية. تسجّل PropX التواريخ والوقائع التي يقدمها المستخدمون، ولا تقرر ما إذا كان عقار أو عقد أو شخص ملتزماً بالأنظمة، ولا تفصل في النزاعات بين الأطراف.
You must be at least 18 and have legal capacity to contract under Saudi law. Keep your sign-in details confidential and tell us at support@propx.uk if you suspect misuse. Brokerages using the partner portal must hold a valid licence from the Real Estate General Authority (REGA). A brokerage’s administrators manage its team, API keys and integrations, and the brokerage is responsible for its team’s use of the Platform. A brokerage sees a landlord’s properties only while the landlord has granted it access.
يجب ألا يقل عمرك عن 18 عاماً وأن تتمتع بالأهلية القانونية للتعاقد وفق الأنظمة السعودية. حافظ على سرية بيانات الدخول وأبلغنا على support@propx.uk إذا اشتبهت في أي استخدام غير مصرح به. يجب أن تحمل مكاتب الوساطة التي تستخدم بوابة الشركاء ترخيصاً سارياً من الهيئة العامة للعقار. يدير مسؤولو المكتب فريقه ومفاتيح واجهة البرمجة والتكاملات، ويكون المكتب مسؤولاً عن استخدام فريقه للمنصة. ولا يطّلع المكتب على عقارات المالك إلا ما دام المالك قد منحه صلاحية الوصول.
Use the Platform only for lawful real estate activity. You must not upload false information, impersonate anyone, try to access data you are not entitled to see, bypass our security, or scrape the Platform other than through the partner API within its limits. We may suspend access if these rules are broken.
استخدم المنصة للأنشطة العقارية المشروعة فقط. ولا يجوز لك رفع معلومات غير صحيحة، أو انتحال شخصية أي أحد، أو محاولة الوصول إلى بيانات لا يحق لك الاطلاع عليها، أو تجاوز إجراءات الأمان، أو جمع البيانات آلياً إلا عبر واجهة برمجة التطبيقات للشركاء وضمن حدودها. ويجوز لنا تعليق الوصول عند مخالفة هذه القواعد.
PropX supports the records used with the Ejar platform administered by REGA. Registering a tenancy contract with Ejar, and every other legal obligation of the landlord, tenant or broker, remains the responsibility of those parties. Inspection reports record what was observed at the time and are supporting documentation only. You are responsible for the accuracy of what you record and upload.
تدعم PropX السجلات المستخدمة مع منصة إيجار التابعة للهيئة العامة للعقار. ويبقى تسجيل عقد الإيجار في منصة إيجار، وكل التزام نظامي آخر على المؤجر أو المستأجر أو الوسيط، من مسؤولية هذه الأطراف. وتوثّق تقارير المعاينة ما شوهد وقت إعدادها، وهي مستندات داعمة فقط. وأنت مسؤول عن دقة ما تسجله وترفعه.
Some features use AI, including suggesting condition descriptions from photographs, transcribing voice notes, drafting report text and reading dates from documents. AI output is a suggestion for a person to review, not a legal determination or valuation. Dates read from documents are used only once you confirm them.
تستخدم بعض الميزات الذكاء الاصطناعي، ومنها اقتراح أوصاف الحالة من الصور، وتفريغ الملاحظات الصوتية، وصياغة نص التقارير، وقراءة التواريخ من المستندات. ومخرجات الذكاء الاصطناعي اقتراحات يراجعها شخص، وليست قرارات قانونية أو تقييمات. ولا تُستخدم التواريخ المقروءة من المستندات إلا بعد تأكيدك لها.
API keys belong to the brokerage. Keep them secret, grant only the permissions needed, and revoke keys you no longer use; you are responsible for requests made with them. You are responsible for the security of your webhook addresses and for data you receive through the API or webhooks.
A brokerage’s administrators may connect other services, currently Xero, QuickBooks Online, Google Drive, Dropbox, Slack and Zapier. Doing so instructs us to act within the permissions you grant: creating unsent or draft invoices and contacts, saving reports to a folder you choose, posting notifications and exchanging event details. Each service is governed by its own terms. You can disconnect at any time; we then delete the credentials we hold for it.
مفاتيح واجهة البرمجة مملوكة لمكتب الوساطة. احفظها بسرية، وامنح الصلاحيات اللازمة فقط، وألغِ المفاتيح التي لم تعد تستخدمها، وأنت مسؤول عن الطلبات المرسلة بها. كما أنك مسؤول عن أمان عناوين خطافات الويب الخاصة بك وعن البيانات التي تستلمها عبر واجهة البرمجة أو خطافات الويب.
يجوز لمسؤولي المكتب ربط خدمات أخرى، وهي حالياً Xero وQuickBooks Online وGoogle Drive وDropbox وSlack وZapier. ويُعد ذلك تفويضاً لنا بالعمل ضمن الصلاحيات التي تمنحها: إنشاء فواتير غير مرسلة أو مسودات وسجلات عملاء، وحفظ التقارير في مجلد تختاره، ونشر الإشعارات، وتبادل بيانات الأحداث. وتخضع كل خدمة لشروطها الخاصة. ويمكنك إلغاء الربط في أي وقت، وعندها نحذف بيانات الاعتماد التي نحتفظ بها لتلك الخدمة.
You keep ownership of your content and give us permission to process it to run the Platform, as described in our Privacy Policy. The Platform and the PropX brand belong to us or our licensors. Fees for paid features are shown before you are charged; payments are handled by Stripe. We do not promise the Platform will always be available or free of errors, and beta features may change or be withdrawn.
تبقى ملكية المحتوى الذي ترفعه لك، وتمنحنا الإذن بمعالجته لتشغيل المنصة على النحو المبين في سياسة الخصوصية. والمنصة وعلامة PropX مملوكتان لنا أو للمرخصين لنا. وتُعرض رسوم الميزات المدفوعة قبل تحصيلها، وتتم المدفوعات عبر Stripe. ولا نضمن أن تكون المنصة متاحة دائماً أو خالية من الأخطاء، وقد تتغير الميزات التجريبية أو تُسحب.
The Platform is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms excludes liability for fraud, gross negligence or anything that cannot be excluded by law.
تُقدَّم المنصة بحالتها الراهنة. وبالقدر الذي يسمح به النظام، لا نتحمل المسؤولية عن الخسائر غير المباشرة أو التبعية، وتقتصر مسؤوليتنا الإجمالية على الرسوم التي دفعتها لنا خلال الاثني عشر شهراً السابقة للمطالبة. ولا يستثني أي من هذه الشروط المسؤولية عن الاحتيال أو الإهمال الجسيم أو أي مسؤولية لا يجوز استثناؤها نظاماً.
You can close your account at any time by contacting support@propx.uk. We may suspend or close an account that breaks these terms or puts the Platform at risk. We will give at least 30 days’ notice of material changes to these terms.
يمكنك إغلاق حسابك في أي وقت بالتواصل مع support@propx.uk. ويجوز لنا تعليق أو إغلاق أي حساب يخالف هذه الشروط أو يعرّض المنصة للخطر. وسنقدم إشعاراً قبل 30 يوماً على الأقل من أي تعديل جوهري على هذه الشروط.
These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts of the Kingdom have jurisdiction. Terms: legal@propx.uk. Privacy: privacy@propx.uk. Support: support@propx.uk.
تخضع هذه الشروط لأنظمة المملكة العربية السعودية، وتختص المحاكم المختصة في المملكة بنظر أي نزاع. للاستفسار عن الشروط: legal@propx.uk. الخصوصية: privacy@propx.uk. الدعم: support@propx.uk.